What is ICAM Program Management?
“The interwoven technical architecture of the Federal Government creates complexity in managing access to resources, safeguarding networks, and protecting information…each agency must harmonize its enterprise-wide approach to governance, architecture, and acquisition.” - OMB Memorandum M-19-17
An agency Identity, Credential, and Access Management (ICAM) program requires leadership to manage and oversee the program’s complex requirements, engage and collaborate with stakeholders, and apply proven risk management strategies to support the agency.
The following list includes the necessary components of a federal ICAM program. This guide offers advice for each component:
- Program Governance and Leadership - Establish operational policies and requirements.
- Workstreams - Categorize tasks and assign them to the proper resources.
- Stakeholder Management - Identify and communicate with stakeholders.
- Communication Plan - Define and appropriately communicate program objectives and goals.
- Performance Management - Measure and report progress, effectiveness, and improvements.
- Privacy Requirements - Manage risks associated with handling personally identifiable information (PII).