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The FICAM Program Management Guide explains how to plan and implement an Identity, Credential, and Access Management (ICAM) Program, as outlined in the Federal Identity, Credential, and Access Management (FICAM) Architecture. In this guide, you’ll find content for ICAM program managers who need agency-level planning guides to drive adoption of ICAM services within their organizations, as well as how to govern the program, identify and communicate with stakeholders, manage risk, and other related topics.

This guide answers the most common ICAM program organization and management questions, including:

  • How can I establish governance to ensure ICAM alignment at the agency level?
  • Who are my key ICAM stakeholders?
  • What best practices support ICAM implementation?

The guide is organized by sections, each of which describes an essential feature of ICAM program management, including recommendations and lessons learned from agencies who have implemented ICAM programs.

The content for this guide is based on the Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance v2.0.

How to Contribute

We use GitHub to update content in this guide. Please visit our Contribute page to learn how to post questions and contribute content. We will periodically update this guide based on your feedback.

In addition, if you’re willing to share examples of your agency governance plans, please email them to icam@gsa.gov.